Verify Your 399pet Account
Account verification is how we make sure your balance stays yours. Without it, withdrawal requests cannot be processed — so it is worth completing early rather than at the moment you want to cash out. The process involves uploading a valid identity document and confirming your mobile wallet is linked correctly to your account. Once verified, your account is marked clear for
payouts and any future transaction checks are minimal. Players in Dhaka and across Bangladesh complete this through the account settings section on the 399pet site or mobile interface — no visit or paper form needed.
- Open Account Settings — Navigate to the verification section inside your account settings on the 399pet site or mobile interface.
- Upload Your ID — Submit a photo of a valid government-issued identity document — a national ID card works for most accounts.
- Confirm Your Wallet Link — We check that the bKash, Nagad, or Rocket number on your account matches the one you use for transactions.
- Verification Confirmed — Once approved, your account is cleared for withdrawals and further checks during payouts are kept minimal.